TTEC Recruitment 2023 | Work From Home
Introduction
TTEC (formerly known as TeleTech) is a global customer experience technology and services company that specializes in providing customer engagement and business process outsourcing solutions to organizations across a range of industries. The company was founded in 1982 and is headquartered in Englewood, Colorado, USA.
TTEC provides a range of customer experience services, including customer care, technical support, sales and marketing, and customer analytics. The company’s services are designed to help clients improve customer satisfaction, reduce costs, and drive revenue growth.
TTEC operates in over 80 countries worldwide and has a workforce of over 60,000 employees. The company has a strong focus on innovation and technology, with a range of proprietary tools and platforms designed to help clients deliver a seamless and personalized customer experience across multiple channels and touchpoints.
TTEC’s clients include leading organizations in industries such as healthcare, financial services, telecommunications, retail, and travel and hospitality. The company is committed to delivering high-quality services and has received numerous awards for its customer experience solutions, including recognition as a leader in the Gartner Magic Quadrant for Customer Service BPO.
Overall, TTEC is a leading provider of customer experience solutions, with a strong focus on innovation, technology, and delivering high-quality services to clients across a range of industries.
TTEC Recruitment 2023 – Overview
| Job Role | Virtual Customer Service |
| Qualification | Any Graduate |
| Experience | Freshers |
| Type of Job | Work From Home |
| Salary | Approx. INR 26,000/Month |
| Start Date | Started |
| End Date | Not Disclosed |
TTEC Recruitment 2023 – Roles
Do you have a passion for helping others and giving them peace of mind? In this role, you’ll work to resolve customer issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
TTEC Recruitment 2023 – Responsibility
- Only written communication is used to connect with customers and solve problems.
- Or at least one year of experience in customer service and a high school diploma or equivalent.
- Answer customer messages when they come in.
- Those with a college degree but no work experience are welcome.
- Excellent written English skills, including correct grammar and spelling.
- Computer knowledgeable.
- Internet connection that is faster than 15 Mbps.
- Ability to move to Ahmedabad, Gujarat for up to three months for training.
TTEC Recruitment 2023 – Job Benefits
Working at TTEC can offer a range of benefits, including:
- Competitive salary: TTEC offers competitive salaries and benefits packages to attract and retain talented professionals.
- Opportunities for career growth: TTEC provides employees with opportunities for career growth and advancement within the company, with the potential to take on new roles and responsibilities.
- Training and development: TTEC invests in employee training and development programs to support ongoing professional growth, including access to online learning and development resources.
- Work-life balance: TTEC promotes work-life balance, offering flexible work arrangements, including telecommuting, flexible schedules, and parental leave policies.
- Health and wellness benefits: TTEC offers a range of health and wellness benefits, including medical, dental, and vision insurance, as well as employee wellness programs.
- Retirement benefits: TTEC offers retirement benefits, including a 401(k) plan with employer matching contributions.
- Recognition and rewards: TTEC recognizes and rewards employees for their contributions and achievements, including performance-based bonuses and incentives.
Overall, TTEC offers a range of benefits to its employees, including competitive salary and benefits packages, opportunities for career growth, training and development, work-life balance, health and wellness benefits, retirement benefits, and recognition and rewards, making it an attractive employer for professionals looking to develop their careers in the customer experience industry.
